Our Guide To Incorporating Sustainability Into Your Lifestyle

There are lots of articles telling you how to live a sustainable lifestyle, but finding where to begin your journey can be confusing.

There are ways to start off small to help guide you to your new eco-friendly living routine.

At Compass Fuel Oils, we have compiled a simple guide to kickstart this journey.

Starting with eco-friendly appliances. Choosing appliances that are energy efficient and environmentally friendly is a great way to start. You will notice a significant difference in your energy bills.

If you’re unsure about buying new appliances, then check the settings on your current ones and see if there is an eco-setting and this will work just as well!

If you use heating oil and live-off grid, then oil-fired boilers are perfect as they heat water on demand, furthermore, reducing the volume of fuel that’s required.

If you use heating oil to heat your home, then consider giving premium kerosene a go as an alternative. By using premium kerosene, you are allowing a clean and efficient burn with fewer impurities, meaning it is better for your boiler. Switching to premium kerosene can help reduce your usage.

By making some minor changes around your home can make a huge difference for the environment and also make your energy bills decrease.

You can easily do this in some of the following ways:

  • Turning light switches off when the room is not in use.
  • Fill your kettle with just the right amount of water rather than filling it up to the top.
  • Skip using the dryer and opt for a maiden or washing line.
  • Washing clothes on an eco-wash setting.
  • If you have a dishwasher, set the cycle to an eco-setting.
  • Planting herbs and plants.
  • Swap regular lightbulbs for LED bulbs.
  • Try vegetarian/vegan foods and drinks.
  • Invest in reusable travel cups, bottles, and metal straws.
  • Turning the tap off when brushing your teeth.
  • Using leftover drinking water to water your plants.
  • Try composting.
  • Shop second-hand to reduce fast fashion.
  • Repairing and recycling as best as you can.

This was a quick guide on how to make your living more sustainable!

At Compass Fuel Oils, we cover the UK fully to provide you all with our reliable and safe services. To discover more about our trusted heating oil service, then please reach out to purchase today!

Farm Walk at Rhual Dairy: An Evening of Learning and Collaboration

Farm Walk at Rhual Dairy: An Evening of Learning and Collaboration

Apr 14, 2025

Thursday, 10th April was a special evening at Rhual Dairy, a strategic farm nestled in the North Wales countryside. Farmers, industry folks, and community members gathered for a guided farm walk organized by The Farmart Magazine and proudly sponsored by Compass...

5 Benefits of Using Heating Oil for Your Home

5 Benefits of Using Heating Oil for Your Home

Dec 17, 2024

Introduction: As the chilly months set in, finding the most efficient and cosy way to keep our homes snug and warm becomes essential. One popular choice among many homeowners is heating oil. But why is it the go-to option for so many? In this blog, we'll explore the...

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Frequently Asked Questions

Deliveries

  • What areas do you deliver to?

    We deliver to most regions in the UK. To check if we service your area, please use our delivery postcode checker or contact our support team 01772 619 461 

  • What is the minimum order quantity for delivery?

    The minimum order quantity varies depending on the fuel type. For most orders, it is 500 litres, but smaller deliveries may be available upon request for example barrels of 205l fuel.

  • How long does delivery take?

    Standard deliveries typically take 3–5 working days. We also offer express delivery options for urgent orders.

  • What should I do if my tank is overfilled or damaged during delivery?

    Please report any issues to our customer service team immediately. We will investigate and resolve the issue promptly.

  • Can I change or cancel my delivery?

    Yes, you can modify or cancel your delivery by contacting us at least 24 hours before the scheduled delivery time.

  • Do you charge a delivery fee?

    Standard delivery is included in the fuel price for most orders. Express deliveries or orders below the minimum quantity may incur additional fees.

  • What types of vehicles are used for delivery?

    We use a fleet of fuel tankers suitable for residential, commercial, and agricultural deliveries. For restricted access locations, we may send a smaller vehicle.

  • What if my delivery is delayed?

    While we strive to deliver on time, delays can occur due to weather or other unforeseen circumstances. If your delivery is delayed, we will notify you as soon as possible.

  • What should I do to prepare for a delivery?

    Ensure your tank is easily accessible, remove any obstructions, and secure pets or gates. If your tank has a lock, please make sure it is unlocked.

  • How will I know when my delivery will arrive?

    You will receive a notification with an estimated delivery date once your order is confirmed. On the day of delivery, our driver may contact you directly.

  • Do I need to be present during the delivery?

    In most cases, you don’t need to be present as long as your tank is accessible and ready for filling.

  • What happens if I’m not available during the delivery?

    If you’re not available, our driver can deliver the fuel to your tank as long as it is accessible and safe to do so. If access is restricted, we will contact you to reschedule.

  • Can I schedule my delivery?

    Absolutely. You can choose a preferred delivery date during the order process. We’ll do our best to accommodate your request.

  • Do you offer same-day or next-day delivery?

    Yes, same-day and next-day delivery options are available in select areas. Additional charges may apply.

Payments

  • What currency are payments processed in?

    Payments are processed in GBP (British Pounds). If you are paying from outside the UK, your bank may apply conversion fees.

  • Is my payment information secure?

    Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment details.

  • Can I request an extension on my payment due date?

    Yes, payment extensions may be available upon request. Please contact our billing team to discuss options.

  • Do you offer refunds?

    Refunds are processed in accordance with our refund policy. Please contact our support team for further assistance.

  • How can I update my payment details?

    You can update your payment details by contacting our customer service team. 

  • Can I split my payment across multiple methods?

    Unfortunately, we do not support splitting payments across multiple methods at this time.

  • What should I do if my payment is declined?

    If your payment is declined, double-check your payment details and try again. If the issue persists, contact your bank or our support team for assistance.

  • How do I receive my invoice or receipt?

    Invoices and receipts are sent to your registered email address or by letter.

  • Is there a surcharge for using a credit card?

    No, we do not charge additional fees for payments made using a credit card.

  • Do you offer credit terms for businesses?

    Yes, we provide credit terms for eligible business customers. Please contact our sales team to discuss account setup and terms.

  • Can I set up a direct debit or recurring payment?

    Yes, you can set up direct debit or recurring payments to ensure timely and hassle-free billing.

  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, direct bank transfers. For business customers, we also offer account-based billing.

  • I paid for my order by card, I received less fuel than I paid for due to the tank being full, what happens now?

    We have a couple of options available, we can refund your payment card, this takes 3-5 working days from the date we process your refund. Alternatively, we can leave the credit sat on your account and adjust this amount from the payment for your next order.