Back to the Old Days with Paraffin Heaters

With energy prices driving some people to distraction, conservation may be taking us all back to the future. ‘Paraffin heater’ is an old familiar term that is getting a whole new look, as well as new technology to bring it into the twenty first century. Oil refiners and heater manufacturers have worked hard to develop new equipment and fuels to make portable heaters a viable cost effective alternative to central heating.

Paraffin Heaters


With sleek new styling, state of the art controls and new safety features, this isn’t your grandmother’s kerosene heater anymore.
Fully programmable timers with automatic start and shut off functions allow for preheating in the morning and fuel savings at night. In addition, many models come with a digital thermostat and heat distributing fan to ensure a comfortable temperature is maintained throughout the room.

Saftey of Paraffin Heaters

Safety is a top priority with manufacturers today, and they have incorporated several safety features in the manufacture of new heaters. Accidents do happen and in the past, knocking over a kerosene heater could prove dangerous. The new heaters instantly shut off to prevent a fire. Better insulation reduces the temperature of the exterior shell, preventing scalding should it be touched inadvertently. Even so, young children or animals should not be left unattended in a room with a portable heater. Most modern heaters have sensors designed to monitor the air as well as temperature and will shut the heater off, should the oxygen level fall too low or the temperature rise above a certain point.

Fuel for Paraffin Heaters

Portable paraffin heaters used to run on kerosene, of course. Paraffin oil today is more refined, has fewer impurities and burns much more efficiently than regular 28sec kerosene. Most paraffin suppliers carry a low sulpher, premium grade paraffin oil made for the new high efficiency heaters. Another benefit, to the more refined low sulpher paraffin liquid, is that it is virtually odorless.

Premium Paraffin Fuel

Heating one room as opposed to the whole house, saves money. Using a technologically advanced, high efficiency kerosene heater also saves money. Burning a premium paraffin liquid such as K-1 will add to the savings. Your local paraffin suppliers can provide pricing for fuel, along with additional suggestions on the type of heater to buy, so you can, you guessed it, save money.

 

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Frequently Asked Questions

Deliveries

  • What areas do you deliver to?

    We deliver to most regions in the UK. To check if we service your area, please use our delivery postcode checker or contact our support team 01772 619 461 

  • What is the minimum order quantity for delivery?

    The minimum order quantity varies depending on the fuel type. For most orders, it is 500 litres, but smaller deliveries may be available upon request for example barrels of 205l fuel.

  • How long does delivery take?

    Standard deliveries typically take 3–5 working days. We also offer express delivery options for urgent orders.

  • What should I do if my tank is overfilled or damaged during delivery?

    Please report any issues to our customer service team immediately. We will investigate and resolve the issue promptly.

  • Can I change or cancel my delivery?

    Yes, you can modify or cancel your delivery by contacting us at least 24 hours before the scheduled delivery time.

  • Do you charge a delivery fee?

    Standard delivery is included in the fuel price for most orders. Express deliveries or orders below the minimum quantity may incur additional fees.

  • What types of vehicles are used for delivery?

    We use a fleet of fuel tankers suitable for residential, commercial, and agricultural deliveries. For restricted access locations, we may send a smaller vehicle.

  • What if my delivery is delayed?

    While we strive to deliver on time, delays can occur due to weather or other unforeseen circumstances. If your delivery is delayed, we will notify you as soon as possible.

  • What should I do to prepare for a delivery?

    Ensure your tank is easily accessible, remove any obstructions, and secure pets or gates. If your tank has a lock, please make sure it is unlocked.

  • How will I know when my delivery will arrive?

    You will receive a notification with an estimated delivery date once your order is confirmed. On the day of delivery, our driver may contact you directly.

  • Do I need to be present during the delivery?

    In most cases, you don’t need to be present as long as your tank is accessible and ready for filling.

  • What happens if I’m not available during the delivery?

    If you’re not available, our driver can deliver the fuel to your tank as long as it is accessible and safe to do so. If access is restricted, we will contact you to reschedule.

  • Can I schedule my delivery?

    Absolutely. You can choose a preferred delivery date during the order process. We’ll do our best to accommodate your request.

  • Do you offer same-day or next-day delivery?

    Yes, same-day and next-day delivery options are available in select areas. Additional charges may apply.

Payments

  • What currency are payments processed in?

    Payments are processed in GBP (British Pounds). If you are paying from outside the UK, your bank may apply conversion fees.

  • Is my payment information secure?

    Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment details.

  • Can I request an extension on my payment due date?

    Yes, payment extensions may be available upon request. Please contact our billing team to discuss options.

  • Do you offer refunds?

    Refunds are processed in accordance with our refund policy. Please contact our support team for further assistance.

  • How can I update my payment details?

    You can update your payment details by contacting our customer service team. 

  • Can I split my payment across multiple methods?

    Unfortunately, we do not support splitting payments across multiple methods at this time.

  • What should I do if my payment is declined?

    If your payment is declined, double-check your payment details and try again. If the issue persists, contact your bank or our support team for assistance.

  • How do I receive my invoice or receipt?

    Invoices and receipts are sent to your registered email address or by letter.

  • Is there a surcharge for using a credit card?

    No, we do not charge additional fees for payments made using a credit card.

  • Do you offer credit terms for businesses?

    Yes, we provide credit terms for eligible business customers. Please contact our sales team to discuss account setup and terms.

  • Can I set up a direct debit or recurring payment?

    Yes, you can set up direct debit or recurring payments to ensure timely and hassle-free billing.

  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, direct bank transfers. For business customers, we also offer account-based billing.

  • I paid for my order by card, I received less fuel than I paid for due to the tank being full, what happens now?

    We have a couple of options available, we can refund your payment card, this takes 3-5 working days from the date we process your refund. Alternatively, we can leave the credit sat on your account and adjust this amount from the payment for your next order.