Everything you need to know about HVO Fuel for Domestic Boiler

Thinking about switching from standard heating oil to a greener alternative? We will explore the modifications required, performance, environmental temperature, supply chain, and costs of switching to this greener fuel in this blog post.

Modifications 

The boiler modification is straightforward; it would require 1-2hrs maximum for a heating engineer with only a few inexpensive parts required including increasing the jet / nozzle and cleaning the tank out.  The cost to convert is expected to be around £500. 

Performance / Efficiency

Calorific values between the two are very similar. Spec sheets normally quote a minimum and maximum figure, with the actual figure falling somewhere between the two, but varies on the blend and source materials used.  

Kerosene    42.80 – 46.20  MJ/kg   

HVO         42.00 – 44.00  MJ/kg  

Different manufacturers’ specification sheets also have some slight variations so take the figures with a pinch of salt but in short, the 2 are almost identical.  

Temperature  

HVO temperature stability is much better than fossil diesel; the cold filter plug point is -35degC on the Winter grade which is far superior to EN590 Diesel of -15degC.

Kerosene never really suffered from any temperature related issues to begin with so no loss/benefits on this front.  

Supply Chain  

The supply chain wasn’t the best when it first arrived, but the uptake by distributors and the investment in production by the terminals has increased massively over the last 12 months, so any concerns we originally had are now starting to fade.    

We’ve just spent £0.5m on new storage tanks and loading equipment for it in our yard in Penwortham.    

Costs  

The elephant in the room – and it’s a big one… HVO is expensive!   

  • Kerosene – 75p + 5% VAT  
  • White HVO (On Road applications) – £1.65 + 20% VAT  

HOWEVER, the price above doesn’t properly reflect the actual cost of HVO if you were to run your home on it, right here and now.  

The on-road HVO product currently benefits from RTFO credits which wouldn’t be eligible if used in a domestic heating application, therefore the true cost would exceed £2.00 per litre + VAT.   

Any good news?  

Governments have finally acknowledged that heat pumps aren’t necessarily the silver bullet to tackle climate change and have since agreed to new legislation to look at subsiding HVO for off-grid heating purposes.    

To summarise, the product certainly appears to be heading in the right direction, but it needs huge financial backing from the government before Joe Public starts to use it. If you need any advice before switching this greener alternative, we’ll be happy to assist on 0330 128 9838 or sales@compassfuel.co.uk

 

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Quick Quote

Domestic orders & heating oil, please visit www.easyoil.co.uk

Frequently Asked Questions

Deliveries

  • What areas do you deliver to?

    We deliver to most regions in the UK. To check if we service your area, please use our delivery postcode checker or contact our support team 01772 619 461 

  • What is the minimum order quantity for delivery?

    The minimum order quantity varies depending on the fuel type. For most orders, it is 500 litres, but smaller deliveries may be available upon request for example barrels of 205l fuel.

  • How long does delivery take?

    Standard deliveries typically take 3–5 working days. We also offer express delivery options for urgent orders.

  • What should I do if my tank is overfilled or damaged during delivery?

    Please report any issues to our customer service team immediately. We will investigate and resolve the issue promptly.

  • Can I change or cancel my delivery?

    Yes, you can modify or cancel your delivery by contacting us at least 24 hours before the scheduled delivery time.

  • Do you charge a delivery fee?

    Standard delivery is included in the fuel price for most orders. Express deliveries or orders below the minimum quantity may incur additional fees.

  • What types of vehicles are used for delivery?

    We use a fleet of fuel tankers suitable for residential, commercial, and agricultural deliveries. For restricted access locations, we may send a smaller vehicle.

  • What if my delivery is delayed?

    While we strive to deliver on time, delays can occur due to weather or other unforeseen circumstances. If your delivery is delayed, we will notify you as soon as possible.

  • What should I do to prepare for a delivery?

    Ensure your tank is easily accessible, remove any obstructions, and secure pets or gates. If your tank has a lock, please make sure it is unlocked.

  • How will I know when my delivery will arrive?

    You will receive a notification with an estimated delivery date once your order is confirmed. On the day of delivery, our driver may contact you directly.

  • Do I need to be present during the delivery?

    In most cases, you don’t need to be present as long as your tank is accessible and ready for filling.

  • What happens if I’m not available during the delivery?

    If you’re not available, our driver can deliver the fuel to your tank as long as it is accessible and safe to do so. If access is restricted, we will contact you to reschedule.

  • Can I schedule my delivery?

    Absolutely. You can choose a preferred delivery date during the order process. We’ll do our best to accommodate your request.

  • Do you offer same-day or next-day delivery?

    Yes, same-day and next-day delivery options are available in select areas. Additional charges may apply.

Payments

  • What currency are payments processed in?

    Payments are processed in GBP (British Pounds). If you are paying from outside the UK, your bank may apply conversion fees.

  • Is my payment information secure?

    Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment details.

  • Can I request an extension on my payment due date?

    Yes, payment extensions may be available upon request. Please contact our billing team to discuss options.

  • Do you offer refunds?

    Refunds are processed in accordance with our refund policy. Please contact our support team for further assistance.

  • How can I update my payment details?

    You can update your payment details by contacting our customer service team. 

  • Can I split my payment across multiple methods?

    Unfortunately, we do not support splitting payments across multiple methods at this time.

  • What should I do if my payment is declined?

    If your payment is declined, double-check your payment details and try again. If the issue persists, contact your bank or our support team for assistance.

  • How do I receive my invoice or receipt?

    Invoices and receipts are sent to your registered email address or by letter.

  • Is there a surcharge for using a credit card?

    No, we do not charge additional fees for payments made using a credit card.

  • Do you offer credit terms for businesses?

    Yes, we provide credit terms for eligible business customers. Please contact our sales team to discuss account setup and terms.

  • Can I set up a direct debit or recurring payment?

    Yes, you can set up direct debit or recurring payments to ensure timely and hassle-free billing.

  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, direct bank transfers. For business customers, we also offer account-based billing.

  • I paid for my order by card, I received less fuel than I paid for due to the tank being full, what happens now?

    We have a couple of options available, we can refund your payment card, this takes 3-5 working days from the date we process your refund. Alternatively, we can leave the credit sat on your account and adjust this amount from the payment for your next order.