Red Diesel Ban Just Weeks Away

In case you weren’t aware, the government have announced some major changes to fuel regulations surrounding red diesel. These changes will involve the removal of the right to access red diesel and other rebated fuels and biofuels. As the most widely used, this will affect red diesel users the most.

Standard white diesel for use in diesel engine road vehicles is subjected to a fuel duty of 57.95 pence per litre (ppl), while red diesel currently benefits from a fuel duty rebate of 46.81ppl, essentially reducing the tax charged on red diesel down to 11.14ppl, which accounts for a tax reduction of slightly over 80%. The new proposed legislation will remove the entitlement of purchasing red diesel from many industries.

These changes are due to take place on 1st April 2022 in time for the next tax year. These new regulations are being enacted in support of the government’s net zero initiative to half and help reverse climate change and its damaging effects on our planet. The UK has pledged to achieve a carbon neutral society by 2050, which has prompted this and many other measures. The primary focus of this new legislation is to aid in the reduction of fossil fuels being burned within the UK by industries thought to be major contributors to carbon emissions.

The new legislation will primarily affect the construction industry, with the majority of red diesel being used for off road construction machinery. The government have also allocated a list of industries which will be exempt from these changes and still allowed to use red diesel at rebated fuel duty rates, these include:

  • Agriculture, Horticulture, Fish Farming & Forestry
  • Rail
  • Marine
  • Public Sector
  • Amateur Sports Clubs & Golf Courses
  • Non-Commercial Heating & Non-Commercial Power Generation
  • Travelling Funfairs and Circuses

The full detailed list can be viewed in the government website.

In short, if your industry currently uses red diesel and isn’t specifically named in the list of exemptions to the upcoming changes, you will have to cease all usage of red diesel by the end of 31 March 2022, and red diesel users will have to flush out their tanks before they switch over to white diesel to avoid contamination!

Komatsu excavator model PC240LC-11 positioned on a grassy landscape with sunlight behind it.

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Frequently Asked Questions

Deliveries

  • What areas do you deliver to?

    We deliver to most regions in the UK. To check if we service your area, please use our delivery postcode checker or contact our support team 01772 619 461 

  • What is the minimum order quantity for delivery?

    The minimum order quantity varies depending on the fuel type. For most orders, it is 500 litres, but smaller deliveries may be available upon request for example barrels of 205l fuel.

  • How long does delivery take?

    Standard deliveries typically take 3–5 working days. We also offer express delivery options for urgent orders.

  • What should I do if my tank is overfilled or damaged during delivery?

    Please report any issues to our customer service team immediately. We will investigate and resolve the issue promptly.

  • Can I change or cancel my delivery?

    Yes, you can modify or cancel your delivery by contacting us at least 24 hours before the scheduled delivery time.

  • Do you charge a delivery fee?

    Standard delivery is included in the fuel price for most orders. Express deliveries or orders below the minimum quantity may incur additional fees.

  • What types of vehicles are used for delivery?

    We use a fleet of fuel tankers suitable for residential, commercial, and agricultural deliveries. For restricted access locations, we may send a smaller vehicle.

  • What if my delivery is delayed?

    While we strive to deliver on time, delays can occur due to weather or other unforeseen circumstances. If your delivery is delayed, we will notify you as soon as possible.

  • What should I do to prepare for a delivery?

    Ensure your tank is easily accessible, remove any obstructions, and secure pets or gates. If your tank has a lock, please make sure it is unlocked.

  • How will I know when my delivery will arrive?

    You will receive a notification with an estimated delivery date once your order is confirmed. On the day of delivery, our driver may contact you directly.

  • Do I need to be present during the delivery?

    In most cases, you don’t need to be present as long as your tank is accessible and ready for filling.

  • What happens if I’m not available during the delivery?

    If you’re not available, our driver can deliver the fuel to your tank as long as it is accessible and safe to do so. If access is restricted, we will contact you to reschedule.

  • Can I schedule my delivery?

    Absolutely. You can choose a preferred delivery date during the order process. We’ll do our best to accommodate your request.

  • Do you offer same-day or next-day delivery?

    Yes, same-day and next-day delivery options are available in select areas. Additional charges may apply.

Payments

  • What currency are payments processed in?

    Payments are processed in GBP (British Pounds). If you are paying from outside the UK, your bank may apply conversion fees.

  • Is my payment information secure?

    Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment details.

  • Can I request an extension on my payment due date?

    Yes, payment extensions may be available upon request. Please contact our billing team to discuss options.

  • Do you offer refunds?

    Refunds are processed in accordance with our refund policy. Please contact our support team for further assistance.

  • How can I update my payment details?

    You can update your payment details by contacting our customer service team. 

  • Can I split my payment across multiple methods?

    Unfortunately, we do not support splitting payments across multiple methods at this time.

  • What should I do if my payment is declined?

    If your payment is declined, double-check your payment details and try again. If the issue persists, contact your bank or our support team for assistance.

  • How do I receive my invoice or receipt?

    Invoices and receipts are sent to your registered email address or by letter.

  • Is there a surcharge for using a credit card?

    No, we do not charge additional fees for payments made using a credit card.

  • Do you offer credit terms for businesses?

    Yes, we provide credit terms for eligible business customers. Please contact our sales team to discuss account setup and terms.

  • Can I set up a direct debit or recurring payment?

    Yes, you can set up direct debit or recurring payments to ensure timely and hassle-free billing.

  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, direct bank transfers. For business customers, we also offer account-based billing.

  • I paid for my order by card, I received less fuel than I paid for due to the tank being full, what happens now?

    We have a couple of options available, we can refund your payment card, this takes 3-5 working days from the date we process your refund. Alternatively, we can leave the credit sat on your account and adjust this amount from the payment for your next order.