What kind of problems can cheap AdBlue cause?

If you operate a fleet of commercial vehicles, the chances are, you will need AdBlue to run the majority of these. But this is an additional cost that can eat into any profits, and prevent your business from growing and expanding. So it’s no surprise that many fleet managers are looking for, and purchasing, cheap alternatives to the real deal. But is this a good idea? And what kind of problems can cheap AdBlue cause? Well, here at Compass Fuels, we are leading fuel oil experts, supplying and delivering a variety of gas oils and red diesel across the UK. This includes AdBlue, and this is our guide to why you should avoid purchasing cheap AdBlue, at all costs.

What is AdBlue?

So, first of all, what is AdBlue, and what does it do? Well, AdBlue is diesel exhaust fluid that starts a chemical reaction, removing harmful nitrogen oxides from your exhaust fumes, so that your diesel vehicle does not cause as much pollution. This has become a necessary addition since the latest emissions regulations, referred to as Euro 6, came into force in 2016.

Manufacturing cheap AdBlue

Because of the financial cost of AdBlue, many unscrupulous fluid blenders have entered the market, creating cheap reproduction of this exhaust fluid, and selling it as the genuine, branded product. So, as a fleet owner, why should you avoid buying cheap AdBlue?

What kind of problems can cheap AdBlue cause?

Unfortunately, while cheap AdBlue might be cheaper to buy initially, it can cause more costly problems in the future. These include:

Invalidating your warranty- if your vehicle has a warranty, and anything goes wrong, as soon as the manufacturer notes that you have applied an unlicensed product, they will void the warranty. This means that you will have a huge repair bill, and your company will lose money.

Breaching legislation- with any cheap reproduction, you cannot know if the product contains the right ingredients to remove enough of the emissions from your exhaust gases. This means you could be in breach of emissions legislation, and this can result in fines, and loss of company reputation.

Damage to your catalytic converter- again, without knowing the chemicals used in the cheap AdBlue, you cannot be sure that the product will not damage your vehicle, or even your whole fleet. The most common issue seen is severe damage to the catalytic converter, and this can be incredibly costly to repair or replace. Pair this with the loss of warranty from using an unlicensed product, and any repair bill will take chunks out of your company finances.

It’s also important to note the when you buy and use AdBlue for your fleet, you aren’t just risking one vehicle, you are risking them all. And any small issue that needs repairing on one vehicle, could result in the loss of warranty for the whole fleet. This means that buying and using cheap AdBlue is far from cheap in the long run.

For high-quality, reliable AdBlue supplies, why not get in touch with the team today, here at Compass Fuels.

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1,000L IBC AdBlue @ £400 + VAT

No IBC Deposit & Free Delivery to UK mainland.

Please email us on sales@compassfuel.co.uk or call us 0330 128 9838 to discuss

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Frequently Asked Questions

Deliveries

  • What areas do you deliver to?

    We deliver to most regions in the UK. To check if we service your area, please use our delivery postcode checker or contact our support team 01772 619 461 

  • What is the minimum order quantity for delivery?

    The minimum order quantity varies depending on the fuel type. For most orders, it is 500 litres, but smaller deliveries may be available upon request for example barrels of 205l fuel.

  • How long does delivery take?

    Standard deliveries typically take 3–5 working days. We also offer express delivery options for urgent orders.

  • What should I do if my tank is overfilled or damaged during delivery?

    Please report any issues to our customer service team immediately. We will investigate and resolve the issue promptly.

  • Can I change or cancel my delivery?

    Yes, you can modify or cancel your delivery by contacting us at least 24 hours before the scheduled delivery time.

  • Do you charge a delivery fee?

    Standard delivery is included in the fuel price for most orders. Express deliveries or orders below the minimum quantity may incur additional fees.

  • What types of vehicles are used for delivery?

    We use a fleet of fuel tankers suitable for residential, commercial, and agricultural deliveries. For restricted access locations, we may send a smaller vehicle.

  • What if my delivery is delayed?

    While we strive to deliver on time, delays can occur due to weather or other unforeseen circumstances. If your delivery is delayed, we will notify you as soon as possible.

  • What should I do to prepare for a delivery?

    Ensure your tank is easily accessible, remove any obstructions, and secure pets or gates. If your tank has a lock, please make sure it is unlocked.

  • How will I know when my delivery will arrive?

    You will receive a notification with an estimated delivery date once your order is confirmed. On the day of delivery, our driver may contact you directly.

  • Do I need to be present during the delivery?

    In most cases, you don’t need to be present as long as your tank is accessible and ready for filling.

  • What happens if I’m not available during the delivery?

    If you’re not available, our driver can deliver the fuel to your tank as long as it is accessible and safe to do so. If access is restricted, we will contact you to reschedule.

  • Can I schedule my delivery?

    Absolutely. You can choose a preferred delivery date during the order process. We’ll do our best to accommodate your request.

  • Do you offer same-day or next-day delivery?

    Yes, same-day and next-day delivery options are available in select areas. Additional charges may apply.

Payments

  • What currency are payments processed in?

    Payments are processed in GBP (British Pounds). If you are paying from outside the UK, your bank may apply conversion fees.

  • Is my payment information secure?

    Absolutely. We use industry-standard encryption and secure payment gateways to protect your payment details.

  • Can I request an extension on my payment due date?

    Yes, payment extensions may be available upon request. Please contact our billing team to discuss options.

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    Refunds are processed in accordance with our refund policy. Please contact our support team for further assistance.

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  • Can I split my payment across multiple methods?

    Unfortunately, we do not support splitting payments across multiple methods at this time.

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    If your payment is declined, double-check your payment details and try again. If the issue persists, contact your bank or our support team for assistance.

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    No, we do not charge additional fees for payments made using a credit card.

  • Do you offer credit terms for businesses?

    Yes, we provide credit terms for eligible business customers. Please contact our sales team to discuss account setup and terms.

  • Can I set up a direct debit or recurring payment?

    Yes, you can set up direct debit or recurring payments to ensure timely and hassle-free billing.

  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, direct bank transfers. For business customers, we also offer account-based billing.

  • I paid for my order by card, I received less fuel than I paid for due to the tank being full, what happens now?

    We have a couple of options available, we can refund your payment card, this takes 3-5 working days from the date we process your refund. Alternatively, we can leave the credit sat on your account and adjust this amount from the payment for your next order.